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Creating an Engaging Customer Experience (CX):
Customer experience is becoming a hot topic and helps businesses truly stand out from the crowd. During this presentation, Jamie Sewell, Alliance Laundry Systems Director of Technology Engagement will share what other industries are doing to boost their customer experience and how you can apply some of these principles to the laundry business. She will also examine the typical laundry customer journey and identify ways to remove points of friction that could impede a new customer’s experience.
At the end of the presentation, there will be an opportunity to ask questions and share ideas with your peers.
Members: $40
Non-members: $60
This event is sponsored by: