Eight Decades of Service Excellence 

For more than 85 years, Justin Oriel and the team at Garment Machinery Company, Inc. have been a cornerstone of the commercial laundry industry in New England. Based in Needham, Mass., the company’s reputation for reliability and expertise has made it a trusted partner for laundromat owners and investors across six states: Massachusetts, Rhode Island, New Hampshire, Vermont, Connecticut and Maine. 

A Legacy Built on Family and Innovation 

Founded in 1939, Garment Machinery Company, Inc. stands as one of the oldest commercial laundry distributors in the region. The company was among the first in the United States to introduce the Wascomat/Electrolux brand, a testament to its forward-thinking approach. Justin Oriel, who now owns the company, began his journey in the laundry business over two decades ago, working alongside his father-in-law, Arthur Wald. This family legacy continues to shape the company’s values and commitment to service. 

Service that Sets the Standard 

What truly differentiates Garment Machinery Company, Inc. from other distributors is its unwavering dedication to customer service. The company’s technicians are renowned for their skill and responsiveness, servicing all makes and models of commercial laundry equipment. Fast turnaround times and a focus on timely repairs have earned Garment Machinery a loyal customer base and a reputation for excellence. 

“We work on all makes and all models of commercial laundry machinery. Our turnaround time for service requests is fast, and our ability to get the product repaired in a timely fashion is what separates us from other distributors,” said Oriel. 

Keys to Success in the Laundromat Business 

According to Oriel, the foundation of a successful laundromat business lies in choosing the right distributor. While quality machinery is important, ongoing support and service are critical for long-term success. “There are lots of good manufacturers out there making good machinery, but to be successful you need to have a great distributor that can help support your business,” he said.  

Advice for New Owners and Investors 

For those entering the laundromat industry, Oriel emphasizes the importance of partnership and service. “We have thousands of happy customers over the past 85 years,” he said. “In order to run a great company you have to offer great service. That is what Garment does best.”  

Company Snapshot 

States in which you do business: Massachusetts, Rhode Island, New Hampshire, Vermont, Connecticut, Maine 

Company name: Garment Machinery Company, Inc. 

Location: Needham, Massachusetts 

Website: drysmart.com      

Equipment brands carried: Electrolux, Maytag, American Dryer 

Services provided: We service all makes and all models of commercial laundry equipment, from repairs and parts, and also offer support services including construction, finance and brokerage services. 

Related Posts