CLA, The Laundry Association
Matt DeWolf
-
Curiosity and Mentors Make the Difference for Two Women in Laundry Service
In this episode of Full Cycle, Matt DeWolf sits down with two women who have built long careers on the service and maintenance side of the laundry industry: Jennifer Gonzalez, Senior Manager of Servic…
2 min read -
Building for the Long Run: How One Long Island Operator Turned Strategic Thinking into Three Thriving Stores
Joseph Musheyev didn’t stumble into the laundry business. The Long Island storeowner came in with intention, armed with research and a clear-eyed understanding that success in this industry depends as…
6 min read -
CLA Advocacy Has Saved Laundromat Owners and Customers $7.4 Billion, Report Finds
Two decades of work in statehouses and Washington kept taxes, mandates and shutdown orders from raising costs across the industry
CLA Advocacy Has Saved Laundromat Owners and Custome…
3 min read -
Finding and Keeping Talent in a Service-Based Business
In a tightening labor market, service-based businesses are learning that culture, structure and empathy are the real keys to finding and keeping good people.
Finding and Keeping Talent…
13 min read -
Leading Talent From 1,000 Miles Away Taught Me More Than Any Office Ever Did
The moment I realized talent would make or break my business was not during a hiring decision or a termination conversation, but standing in my kitchen, a thousand miles away from my laundromats, star…
6 min read -
Betting on Stability: Dalton Bidula’s Journey
In an industry defined by both its essential role to the community and slow pace of change, Dalton Bidula stands out for blending stability with innovation
Betting on Stability: Dalt…
8 min read -
Making People Feel Normal: Amanda Sidell’s Human-First Approach to Laundry
Amanda Sidell, co-owner of The Laundry Basket in Bangor, Maine, never believed that she’d be in the laundry industry.
Making People Feel Normal: Amanda Sidell’s Human-First Approac…
6 min read -
Wash-Dry-Fold POS Names Ian Gollahon CEO as It Incorporates for Growth
When Ian Gollahon talks about leading Wash-Dry-Fold POS, he doesn’t reach for the language of strategy decks. “It’s a privilege to serve our customers and lead our small team,” he said. “Kin…
3 min read -
From Instagram to Open Doors with Catherine Chalpin
Catherine Chalpin came to laundry the way a lot of people do these days: she saw something on Instagram, thought it looked manageable, and started doing her homework. What followed was about as fast a…
3 min read -
The Bank that Never Stopped Printing Money
When Jim Hohnstein bought his laundromat 15 years ago, he inherited something most operators would consider a liability: a 16-by-16-foot bank vault with 24-inch-thick brick walls, sitting dead center …
9 min read